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# Salesforce completes acquisition of Fin, formerly Intercom
- URL: https://www.enterprisey.com/salesforce-completes-acquisition-of-fin-formerly-intercom/
- Published: 2026-09-10T21:45:00.000Z
- Updated: 2026-10-26T04:17:50.000Z
- Description: Salesforce has closed its purchase of Fin, the AI customer service agent company formerly called Intercom. Fin, which serves more than 30,000 companies, joins Salesforce AI Labs and will keep selling to existing customers alongside Agentforce.
- Author: Enterprisey Admin
- Tags: News, Acquisition, CRM

Salesforce has closed its purchase of Fin, the AI customer service agent company formerly called Intercom. Fin, which serves more than 30,000 companies, joins Salesforce AI Labs and will keep selling to existing customers alongside Agentforce. ([Salesforce Investor Relations](https://investor.salesforce.com/news/news-details/2026/Salesforce-Completes-Acquisition-of-Fin/default.aspx?ref=enterprisey.com))

The completion release does not state the price. ([Salesforce Investor Relations](https://investor.salesforce.com/news/news-details/2026/Salesforce-Completes-Acquisition-of-Fin/default.aspx?ref=enterprisey.com))